The History Of Work From Home: From Cottage Industry To The Hybrid Firm
Benchmarking · Working From Home Working from home did not arrive in 2020. It had been waiting fifty years. How one of the most place-bound professions in the country ended up working from the kitchen table, and why so few firms ever wrote down what they agreed to. Michelle Knights · Rob Knights & Co […]
AI in Accounting Firms: Why the Client Relationship Still Wins
Growth · Artificial Intelligence AI in Accounting Firms: Why the Client Relationship Still Wins Used as a shortcut, it quietly erodes the one thing clients pay you for. Used well, it is the best chance in a generation to be the firm they will not leave. Michelle Knights · Rob Knights & Co Every few […]
Typical Fees
Benchmarking Insights · Typical Fees Report What this year’s Typical Fees Report is telling us about profitability For the first time in the many years we’ve been producing this report, the designation charging the most isn’t the most profitable. By Michelle Knights · Rob Knights & Co After more than fifty years of benchmarking Australian […]
What Accountants Should Be Doing for Clients Before 30 June 2026
What Accountants Should Be Doing for Clients Before 30 June | Rob Knights & Co Practice Advisory · Year-End Planning What Accountants Should Be Doing for Clients Before 30 June Most practices leave significant value on the table every year — not through bad advice, but through conversations that happen too late. Here’s what to […]
Relational Leadership in Accounting Practices
Relational Intelligence: Why Your Client Relationships Are Your Most Valuable Practice Asset Leadership & Relationships Are You Really As Present With Your Clients As You Think You Are? Relational intelligence isn’t a soft skill. For professional practices, it’s the foundation of everything — client retention, succession value, and long-term growth. I was in Darling Harbour […]
Negotiating Fees With Confidence: What Your Charge Rate Is Really Saying About Your Practice
Practice Performance & Fees What Happens When Firms Don’t Review Their Typical Fees For Common Services Are You Charging Half the Market Rate — and Don’t Realise It? There’s a quiet tension in many accounting firms at the moment. Costs are rising. Staff expectations are shifting. The compliance workload hasn’t reduced. And yet, when it […]
AI and Accounting Privacy Risks
AI In Accounting: What Are We Actually Exposing? The Question Every Principal Should Ask Before we talk platforms, regulation or future compliance, there’s a simple test every principal should apply: “Would my client be comfortable knowing this information was entered into an AI system?” If the answer is no — or even maybe — then […]
What Happens When Firms Don’t Review Their Typical Fees
Are You Undercharging for Compliance Work? What Australian Accounting Firms Are Really Charging in 2026 Many accounting firms don’t set their compliance fees — they inherit them. A fee agreed years ago, perhaps adjusted occasionally for inflation or discomfort, quietly becomes “the rate”. Meanwhile, costs rise, scope creeps in, and what once felt reasonable slowly […]
Is Your Accounting Firm Charging Enough?
Are You Actually Charging What Your Firm Is Worth? Why focusing on charge rates alone can hide a much bigger pricing problem For a long time, pricing conversations in accounting firms have revolved around charge rates. What’s the hourly rate? Is it competitive? Has it increased this year? But that focus is increasingly misleading. Because […]
New Anti Money Laundering Rules For Accountants
Anti-Money Laundering (AML) Law Changes in Australia What Accountants, Lawyers and Finance Professionals Need to Know Before 1 July 2026 Australia’s anti-money laundering and counter-terrorism financing (AML/CTF) framework is entering its most significant expansion in more than 20 years — and the practical impact will extend well beyond banks and financial institutions. If you’re an […]
