Frequently Asked Questions
Find answers to our most commonly asked questions about our services.
Benchmarking
Benchmarking is the process of comparing your firm’s performance metrics—such as fees, salaries, and productivity—against industry standards. Our benchmarking reports offer actionable insights to help you stay competitive, attract and retain top talent, and enhance profitability. By understanding where your practice stands, you can make informed decisions to drive growth and success.
We update our benchmarking reports bi-annually, ensuring you have access to the most current and relevant data. This allows you to make timely, informed decisions that keep your practice ahead of the curve.
View our reporting calendar here.
Our Charge Rates & Salaries Survey provides comprehensive data on current and proposed salaries, charge-out rates, and key performance indicators. This detailed analysis gives you a clear understanding of market conditions, helping you set competitive rates and make strategic decisions.
Participating is simple—just complete our survey form. By contributing your data, you’ll receive a complimentary report comparing your results with industry peers. It’s a valuable opportunity to gain insights and see how your practice measures up.
Yes, our benchmarking reports can be tailored to focus on specific metrics, regions, or practice sizes. Let us know your requirements, and we’ll provide data that’s most relevant to your needs.
We source data from a wide range of reputable firms and validate it through rigorous quality checks. Our process ensures the data is accurate, reliable, and reflective of current market conditions.
Valuations
Understanding the value of your practice is crucial for planning transitions, securing financing, or preparing for retirement. A precise valuation provides clarity and confidence, empowering you to make informed decisions about your business’s future.
We employ a multi-method approach, incorporating market value, maintainable benefits, and return on investment (ROI). This thorough methodology ensures an accurate and realistic valuation that reflects the true worth of your practice.
Confidentiality is a cornerstone of our service. Your data is securely stored and accessible only to authorised personnel. We adhere to strict privacy protocols to ensure your information is protected at every stage.
Requesting a valuation is easy—simply contact us and our team will guide you through the process and provide the insights you need to understand your practice’s value.
The timeline for a valuation depends on the complexity of your practice, but most valuations are completed within 2-4 weeks. We’ll provide a clear timeline once we understand your specific requirements.
Several factors influence valuation, including revenue streams, client base, profitability, market position, and growth potential. Our multi-method approach ensures all relevant factors are considered for an accurate valuation.
Succession
Succession planning is a long-term strategy, and we recommend starting 3-5 years before any transition. Early planning ensures a smooth handover, maintains business continuity, and provides peace of mind for both you and your clients.
A robust succession plan includes identifying a suitable successor, determining a fair transactional value, establishing a mentorship program, and implementing strategies to ensure seamless business continuity. We’ll work with you to create a plan tailored to your goals.
Absolutely. Our Equity Opportunity service connects practice owners with senior professionals seeking equity positions. We’ll help you find the right successor while minimising disruption to your practice.
Contact us to schedule an initial consultation. We’ll discuss your objectives and outline a tailored plan to ensure a smooth and successful transition when the time comes.
If you’re unable to find a successor, we can help explore alternative options, such as merging with another practice, selling to a larger firm, or implementing an internal buyout plan. We’ll work with you to find the best solution for your situation.
Consulting
We provide expert consulting on practice management, including succession planning, partnership disputes, cost reduction, profit maximisation, and personnel performance evaluation. Our goal is to help you address challenges and unlock your practice’s full potential.
With over 50 years of industry experience, our team offers tailored strategies to refine your operations, enhance performance, and achieve your business goals. We’ll work closely with you to implement solutions that deliver measurable results.
Yes, we provide consulting services nationwide. Whether you prefer an in-person meeting at your location or a virtual consultation, we’re here to support you wherever you are in Australia.
Booking a consultation is easy—contact us via our website or call our office. We’ll arrange a session at a time and location that suits you, ensuring you receive the guidance you need.
Absolutely. We can provide ongoing consulting services to help you implement recommendations, monitor progress, and adapt to changing circumstances. Our goal is to ensure long-term success for your practice.
Yes, we specialise in resolving partnership disputes and restructuring partnerships to improve alignment and performance. Our approach is fair, transparent, and focused on achieving the best outcome for all parties.
Practice Broking
Practice broking involves facilitating the sale, purchase, or merger of professional services firms. Whether you’re looking to sell your practice, acquire another, or explore merger opportunities, our broking services ensure a smooth, confidential, and value-driven process. We help you achieve your goals while maximising returns and minimising disruption.
We guide you through every step of the acquisition process, from identifying suitable practices to conducting due diligence and negotiating terms. Our expertise ensures you make informed decisions and secure a practice that aligns with your strategic goals.
Absolutely. We provide end-to-end support for selling your practice, including valuation, marketing to potential buyers, and managing negotiations. Our goal is to achieve the best possible outcome while maintaining confidentiality and minimising disruption to your business.
We specialise in broking accounting, financial planning, and legal practices across Australia. Whether you’re a sole practitioner or part of a larger firm, we have the expertise to match you with the right opportunities.
We use over 50 years experience and a comprehensive valuation approach that considers factors such as revenue, profitability, client base, market position, and growth potential. This ensures a fair and accurate valuation that reflects the true worth of the practice.
Yes, confidentiality is a top priority. We use secure systems and strict protocols to ensure your information is only shared with qualified, vetted parties at the appropriate stages of the process.
The timeline varies depending on the complexity of the transaction and market conditions. On average, the process takes 3-6 months, but we work efficiently to meet your timeline and objectives.
Our fees are tailored to the scope of the transaction and are typically based on a percentage of the sale price or a fixed fee. We’ll provide a clear fee structure upfront, so you know exactly what to expect.
While we don’t provide financing directly, we can connect you with trusted financial partners who specialise in practice acquisitions.
Yes, we maintain a list of practices available for purchase here.
If a sale isn’t immediately possible, we’ll work with you to explore alternative options, such as restructuring, merging, or implementing a succession plan.
Yes, we provide post-sale support to ensure a smooth transition, including client handovers, staff integration, and operational guidance. Many of our sold practices offer a period of transition support to the new business owners.
Yes, we provide expert guidance on mergers and acquisitions, including valuation, due diligence, and integration planning. Our goal is to ensure a seamless process that maximises value for your practice.
Keynote Speaker
Michelle Knights delivers engaging presentations on succession planning, practice management, revenue growth, benchmarking, and broking. Her talks are tailored to provide actionable insights and strategies for professional services firms.
To book Michelle for your event, contact us via our website or call our office. We’ll discuss your requirements and availability to ensure her presentation aligns with your audience’s needs.
Yes, Michelle conducts tailored presentations, internal retreats, and strategic planning sessions. These are designed to address your firm’s specific challenges and goals, providing practical solutions and inspiration.
Yes, Michelle customises her presentations to address the unique challenges and goals of your industry or firm size. Whether you’re a small practice or a large firm, her insights will be relevant and actionable.
General
We specialise in supporting accounting, financial planning, and legal practices across Australia. Our services—including benchmarking, valuations, succession planning, and consulting—are designed to help your practice thrive.
Our head office is in Sydney, NSW, but we serve clients across Australia. We offer meeting facilities in major cities and can arrange on-site consultations to suit your needs.
Subscribe to our monthly newsletter, MAP Memo, for the latest industry insights, trends, and updates on our services. It’s a valuable resource to help you stay informed and ahead of the curve. Subscribe here.
With over 50 years of industry expertise, we combine deep knowledge, ethical standards, and a client-focused approach. Our commitment to precision, transparency, and tailored solutions makes us a trusted partner for professional services firms across Australia.
You can reach us via our website, by calling (02) 9233 4333, or by emailing services@robknights.com.au. We’re here to answer your questions and provide the guidance you need to achieve your practice’s goals.
While we don’t offer formal guarantees, we are committed to delivering high-quality, tailored solutions that meet your needs. If you’re not satisfied, we’ll work with you to address any concerns and refine our approach.
Yes, we support start-up practices with benchmarking, financial planning, and operational strategies to help you establish a strong foundation and achieve sustainable growth.
Our Bestselling Products
-
June 2026 Charge Rates & Salaries Survey
Price range: $495 through $1,265 incl. GST This product has multiple variants. The options may be chosen on the product page -
Sell or Buy a Practice Without a Broker – Complete Toolkit
$995 incl. GST -
Information Memorandum Template
$165 incl. GST
